Ship and truck in port

FAQs & Testimonials


Sea Freight

Immediate Transport has always been able to meet my shipping needs, even when they have been short notice or complex. They have also been very helpful in providing me with information and advice on shipping options.

Import Director – European Tyre Manufacturer

I would highly recommend Immediate Transport to anyone looking for a reliable and efficient sea freight company.

General Manager – Automotive Distributor

Air Freight

Excellent communication! I was notified every step of the way. I would highly recommend. Thanks to the team at Immediate for going above and beyond.

Logistics team – Pet Product co.

Paying for reliable service is worth every penny. Our scheduling is very important as we plan our manufacturing accordingly, expecting parts to arrive as scheduled. The team at Immediate Transport provide a very dependable Air Import service.

Operations Director – Major Lift Company

Road Freight

They are by far the most responsive and agile of those transport companies we have used previously. The customer service is second to none. They are very easy people to deal with, very friendly and efficient. My freight is in very capable hands.

Logistics Manager – Energy Products

We like to use Immediate Transport because they offer a reliable, affordable, fast and friendly service for all our pallet distribution needs.

Production Manager – Electronic Company

Customs Clearance

The imports to my warehouse and directly to my customer were incredibly straightforward, with the shipments leaving my supplier in Europe Monday afternoon and arriving in my warehouse on Wednesday morning for final delivery.
It has been very reassuring for Immediate Transport to handle the customs paperwork and VAT payment.

Import Manager – Computer Parts Distributor

Immediate Transport are the only Customs Agent we trust to defer onto clearance account and have been a vital support navigating Brexit, GVMS and the container shortage we have faced. I consistently recommend their services to other companies as I am confident in their ability and services provided.

Logistics Director – Metal products


Sea & Airfreight

As a freight agent, we offer a range of services for sea and air freight transportation, including booking cargo space, handling customs clearance, arranging insurance, and co-ordinating with the relevant carriers and logistics providers.

You can book a shipment by contacting us directly, either by phone or email. Immediate Transport will provide you with a quote and arrange the shipment based on your requirements.

For sea freight, the different modes of transportation available include full container load (FCL), less than container load (LCL), and breakbulk shipping. For air freight, the different modes of transportation include express, standard, and deferred shipping.

Immediate Transport handle customs clearance for sea and air freight by ensuring that all necessary documents are in order and submitting them to the relevant customs authorities. We also co-ordinate with our partners and clients to ensure that any applicable taxes and duties are paid on time.

Transit times for these shipments depend on the origin and destination of the shipment, as well as the mode of transportation and any customs clearance procedures required. Immediate Transport can provide you with an estimated transit time based on your specific requirements.

Immediate Transport can transport a wide range of cargo by sea and air, including general cargo, hazardous materials, perishable goods, and oversized cargo. We work closely with our clients to ensure that their cargo is transported safely and efficiently.

These requirements can vary depending on the type of cargo being shipped, as well as the carrier and destination country. Immediate Transport can advise you on the applicable requirements and ensure that your cargo is properly packaged and labelled.

Immediate Transport can arrange insurance for shipments to protect our clients’ goods in the event of loss or damage during transportation. We work with reputable insurance providers to ensure that our clients are fully covered.

If a customs inspection or seizure occurs for a sea or air freight shipment, Immediate Transport will work closely with our clients to resolve the issue and minimise any delays or costs. We have experience dealing with customs authorities and can help our clients navigate the process effectively.

The costs associated with sea and air freight transportation depend on a range of factors, including the type and size of the cargo, the mode of transportation, and any customs clearance or insurance requirements. Immediate Transport can provide you with a customised quote based on your specific requirements.

Pallet Network

Pallet transport involves moving goods on pallets from one location to another. Pallets are loaded onto a vehicle, transported to their destination, and then unloaded.

Immediate Transport can transport a range of pallet types, including standard pallets, Euro pallets, and plastic pallets. We can also transport specialised pallets such as half pallets, quarter pallets, and custom pallets.

The cost of pallet transport services depends on various factors such as the distance, weight, and size of the pallets. We offer competitive pricing and can provide a customised quote for your specific requirements.

You can get a quote for our pallet transport services by contacting Immediate Transport via phone, email or our website. Simply provide us with the necessary details such as the pickup and delivery locations, pallet dimensions and weight, and we will provide you with a customised quote.

Yes, pallet transport is insured, and Immediate Transport has comprehensive insurance coverage that includes damage or loss of the pallets during transport. Our insurance policy also covers liability for any damage caused to third parties during the transport process.

The estimated delivery time for pallet transport services depends on various factors such as the distance, mode of transport, and the urgency of the delivery. We provide estimated delivery times for each shipment and strive to meet our customers’ delivery deadlines.

In the event of a delay in delivery or a problem with the pallet during transport, Immediate Transport has a contingency plan in place to address the situation promptly. We will keep you informed of any delays or issues and work to resolve the problem as quickly as possible.

Yes, Immediate Transport offer pallet storage and distribution services as well. We have secure warehousing facilities for the storage of pallets and can also distribute the pallets to their destination once they are ready.

Immediate Transport provide tracking information for each pallet shipment, and you can track your pallet using our online tracking system. You will be provided with a tracking number that you can use to monitor the progress of your pallet shipment.

Yes, Immediate Transport provide temperature-controlled transport for sensitive goods such as pharmaceuticals, food, and beverages. We have specialised vehicles with temperature-controlled compartments to ensure that the goods are transported under the required temperature conditions.

UK Customs Clearance

Customs clearance is the process of ensuring that your goods comply with customs regulations when entering or leaving a country. You need customs clearance to avoid any delays, penalties or seizure of goods by customs authorities.

While it is possible to do customs clearance yourself, it can be a complicated and time-consuming process. It is recommended to use a customs clearance agent who has the necessary expertise and experience to handle the process efficiently and effectively.

You can find a reliable customs clearance agent by researching online, asking for recommendations from colleagues or industry associations, and verifying their credentials and experience. Immediate Transport would be happy to help.

The documents required for customs clearance vary depending on the nature of the goods being shipped, the country of origin and destination, and the mode of transport. Typically, you will need a commercial invoice, bill of lading, packing list, and any required permits or licences.

The duties and taxes you will have to pay for customs clearance depend on the type and value of the goods being shipped and the country of origin and destination. A customs clearance agent can advise you on the applicable duties and taxes.

The time required for customs clearance varies depending on the complexity of the shipment and the efficiency of the customs authorities. A customs clearance agent can provide an estimated time for customs clearance based on their experience.

If your shipment is delayed or stuck in customs, a customs clearance agent can liaise with the customs authorities to resolve the issue and expedite the clearance process.

If your shipment is seized by customs, a customs clearance agent can advise you on the reasons for the seizure and the steps you can take to resolve the issue, including filing an appeal or requesting a review.

Yes, many customs clearance agents offer other logistics services such as warehousing and distribution, to provide a complete end-to-end logistics solution. Immediate Transport can provide all these services.

The cost of customs clearance varies depending on the complexity of the shipment and the services provided by the customs clearance agent. A customs clearance agent can provide a customised quote based on your specific requirements.

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